What To Expect When Calling 911
Mandi PrattListen to Dispatch Supervisor, Glenna, inform us on: - When to call 911 versus the non-emergency line - Handling suspicious situations - Providing tips for effective communication with law enforcement Glenna emphasizes the importance of using 911 for situations involving imminent threats to life or significant property loss. The topic of reporting harm to pets is discussed as well as the distinction between felonies and misdemeanors. Glenna provides insights into the dispatch process and encourages callers to be proactive in saving the correct police department number in their phones. They discuss anonymous reporting and more. The episode concludes with a role-play scenario where Mandi calls 911 to report a car accident, highlighting how a dispatcher may respond in order to gather information and ensure caller safety.